Your Data Rights

The controller responsible for the processing of your personal data on dupyra.com is dupyra, 14 Craigs Lane, Stirling FK8 2DW, United Kingdom. You can reach us by email at hello@dupyra.com or by telephone on 01786 450318. Requests concerning your data can be sent to this address at any time.

You have the right to obtain confirmation as to whether we process personal data about you and, if so, to receive a copy of it together with information about the purposes, the recipients and the storage period (right of access). You may ask us to correct inaccurate data and to complete incomplete data (right to rectification).

You can request the erasure of your data where it is no longer needed, where you withdraw your consent or where the processing is unlawful, and you can ask us to restrict processing while a dispute is being resolved. Where the processing is based on consent or a contract, you have the right to receive your data in a structured, machine-readable format (data portability).

Where we process your data on the basis of legitimate interests, you may object at any time on grounds relating to your particular situation; we will then stop unless there are compelling legitimate grounds. Consent you have given can be withdrawn at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, a short message to hello@dupyra.com is sufficient. We may ask you to confirm your identity so that no one else can obtain your data. We respond within one month of receiving your request; in complex cases this period can be extended by two further months, and we will tell you if it is. Exercising your rights is free of charge.

You can lodge a complaint with the Information Commissioner's Office (ICO). Before doing so, you are welcome to contact us at hello@dupyra.com; many questions can be clarified quickly.

Some of our service providers may process data outside the United Kingdom. In that case we make sure that an adequate level of protection is guaranteed, for example through the UK adequacy regulations or the International Data Transfer Agreement. You can request a copy of these safeguards from us.